Guest messages and guidebook
Guests should know everything before they think to ask. We write and schedule every message a stay needs and build a digital guidebook for your house and your neighborhood, so your inbox stays quiet.
What we do
- Write the booking confirmation, pre-arrival, check-in, mid-stay, checkout reminder and review request messages.
- Schedule them in your booking software so each one sends on its own.
- Build a digital guidebook: arrival, parking, Wi-Fi, appliances, house rules and local recommendations.
What we need from you
- Access to your booking software.
- Your check-in and checkout times, parking and house rules.
- Your favorite local spots, if you want them in the guidebook.
What you end up with
- A full message sequence running on every booking.
- A guidebook link that goes out before every arrival.
Good to know
- Some booking software includes a guidebook. If yours doesn't, the guidebook tool (for example Touch Stay) bills you directly.
- Door codes and Wi-Fi passwords are added by you or through your software, never sent to us in a form.
After you pay
- 1
Check out through Stripe. Your receipt comes by email.
- 2
Answer a few questions about your property. They are written for this service.
- 3
We email you within 1 business day with next steps and how to give us access safely.
Also in Automation
We move you to new booking software and reconnect everything.
A new code for every guest, sent automatically.
A dynamic pricing tool connected to your listing and booking software.
Every checkout sent to your cleaner's app, with your checklist.